Terms and Conditions
By registering an account or placing a wager at Rainbet you accept the rules set out below, which form a binding agreement between you and the operator of this site. Please read them carefully and revisit them periodically, as they may be revised.
Licensing and scope of this agreement
Rainbet is operated under licence number ALSI-152406029-FI2, granted by the Anjouan Gaming Authority, and all gaming activity offered through this website falls within the scope of that authorisation.
These conditions apply alongside the Privacy Policy, the Responsible Gaming page, the Bonus Terms and any specific rules published for an individual game or promotion. Where a promotional rule conflicts with this general document, the promotional rule governs that promotion only.
We may amend these terms to reflect regulatory change, new products or operational necessity. Material changes are notified by email or by an on-site message, and continued use of the account after the stated effective date constitutes acceptance. If you do not accept a revision, you may withdraw your balance and close the account.
Opening and maintaining an account
You must be at least 18 years old, legally competent to enter a contract, and resident in a territory where accessing an offshore casino is lawful. It is your responsibility to know the position under the law that applies where you live; Rainbet is not able to give you legal advice on that question.
One account per person, household, IP address and shared device is permitted. Duplicate registrations will be closed, and where duplicates have been used to claim promotional value more than once, the associated bonus funds and any winnings derived from them may be forfeited.
Registration details must be truthful and kept current. Deposits must come from a payment instrument held in your own name, and withdrawals are returned to the same instrument wherever the payment network allows. Accounts opened for or operated on behalf of a third party breach this agreement.
Your login credentials are personal to you. Activity carried out under your credentials is treated as your own, so notify support immediately if you suspect unauthorised access.
Deposits, wagering and withdrawals
Funds credited to a Rainbet balance are held for gaming and do not attract interest. We do not provide banking services, and an account may not be used as a store of value or as a route for transferring money between individuals.
Verification must be completed before a first withdrawal is released. Payout requests are reviewed within the timeframe published in the cashier; the subsequent transit time depends on your payment provider and is outside our control. Minimum and maximum limits, together with any applicable processing fees, are displayed before you confirm a transaction.
Every game is resolved by a certified random number generator, and published return-to-player percentages describe long-run theoretical averages rather than any promise about an individual session. If a technical fault, display error or connectivity failure causes an incorrect result, we reserve the right to void the affected rounds and return the corresponding stakes.
Promotions, bonuses and fair play
Bonus offers carry their own wagering requirement, maximum stake while a bonus is active, game weighting table, maximum conversion cap and expiry date. Those parameters are shown with the offer, and claiming it signifies acceptance of them.
Prohibited practices include bonus arbitrage, low-risk or equal-opposite betting patterns designed to clear wagering without genuine exposure, collusion between accounts, use of automated software or bots, and any exploitation of a software defect. Where such conduct is identified, Rainbet may cancel the bonus, withhold related winnings and restrict future participation in promotions.
Deliberately supplying false information, attempting to circumvent a self-exclusion, or using the platform in connection with money laundering will result in permanent closure and, where the law requires it, a report to the relevant authorities.
Liability, complaints and governing law
The service is supplied on an as-available basis. Scheduled maintenance, third-party outages, regulatory instruction or force majeure may interrupt access, and to the fullest extent permitted by law our liability for any loss arising from such interruption is limited to the balance held in your account at the relevant time.
Nothing in this agreement excludes liability for fraud or for anything else that cannot lawfully be excluded. Indirect and consequential losses, including lost profit and lost opportunity, are not recoverable.
Complaints should be raised first with Rainbet support, which will acknowledge receipt promptly and aim to give a substantive answer within a reasonable period. If the outcome does not resolve the matter, you may escalate to the Anjouan Gaming Authority as licensing regulator. This agreement, and any dispute arising from it, is governed by the law of the licensing jurisdiction, without prejudice to any mandatory consumer protection you enjoy as a resident of the United Kingdom.
Where to find independent help
- Rainbet help centre and live chat — first point of contact for all account and payment queries
- Rainbet complaints desk — written escalations accepted through the contact form in the help centre
- Anjouan Gaming Authority — licensing regulator for licence ALSI-152406029-FI2