Responsible Gaming at Rainbet

Our commitment as an operator

Rainbet operates under licence ALSI-152406029-FI2 issued by the Anjouan Gaming Authority, and player protection sits at the centre of how the platform is run. Our staff are trained to recognise patterns that suggest a customer is no longer playing within comfortable means, and to act on them rather than ignore them.

We monitor account behaviour for signals such as escalating deposit frequency, repeated cancellation of withdrawal requests, and sudden shifts in session length. Where these signals appear, the Rainbet safer gambling team may contact you directly, restrict promotional messaging, or ask you to complete an affordability discussion before continuing.

We do not target promotional material at customers who have set restrictions, requested a break, or closed an account for welfare reasons. Any marketing preference you switch off stays off until you personally reverse it.

Tools available inside your Rainbet account

Deposit caps can be applied on a daily, weekly or monthly basis from the Safer Gambling panel in your profile. Reductions take effect the moment you confirm them; increases are deliberately delayed and require a second confirmation after a cooling period, so that a decision made in the heat of a session cannot be acted on instantly.

Loss limits and wager limits work in the same way and can be combined with a session timer that logs you out automatically once your chosen duration expires. A reality-check notification can also be scheduled at intervals of your choosing, showing elapsed time and net position for the current session.

If you want a short pause, the cool-off feature suspends play for a period between 24 hours and six weeks. For a longer commitment, self-exclusion closes access for a minimum of six months, and once it is active it cannot be lifted early by our support team, by you, or by anyone else.

Habits that keep play healthy

Decide the amount you are willing to lose before you open the lobby, and treat that figure as spent the moment you deposit it. Money that is already earmarked for rent, childcare, debt repayment or household bills should never enter a casino account under any circumstances.

Avoid playing when you are tired, upset, drinking, or trying to distract yourself from something stressful — decision-making narrows in those states and stake sizes tend to drift upward without you noticing.

Chasing is the single most reliable predictor of harm. If you find yourself increasing stakes to recover an earlier loss, or telling yourself that a win is overdue, stop the session and use a cool-off. Every round on Rainbet is generated independently and carries no memory of what came before it.

Recognising when play has become a problem

Concealing the extent of your gambling from a partner, family member or friend is one of the earliest and clearest warning signs. Others include borrowing to fund play, selling possessions, missing work or study commitments, and feeling irritable or restless on days when you cannot get online.

Financial harm rarely arrives alone. Disrupted sleep, low mood, withdrawal from social plans and rising tension at home often appear alongside it, and they are worth taking as seriously as the money itself.

If several of these apply to you, do not wait for a crisis point. Apply a limit or self-exclusion today and speak with one of the independent services listed below — they are free, confidential, and separate from Rainbet.

Protecting under-18s and other people in your household

Registration with Rainbet is restricted to individuals aged 18 or over, and every account is subject to identity and age verification before withdrawals are released. Accounts opened by minors are closed immediately and any balance is returned.

Shared devices are a common route to underage access. Never save your Rainbet password in a browser used by children, always sign out fully rather than closing the tab, and consider installing filtering software such as Gamban, GamBlock or BetBlocker across the devices in your home.

If you believe someone under 18 has used your Rainbet credentials, contact support straight away so the account can be secured and reviewed.

Where to find independent help

• GamCare National Gambling Helpline (UK) — 0808 8020 133, free and confidential, 24 hours a day
• GAMSTOP — free national self-exclusion register for UK players at gamstop.co.uk
• Rainbet Safer Gambling team — reachable via live chat or the support address listed in your account, every day of the week